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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Brito

July 11, 2025

5  out of  5
rating by Carlos Brito
"Encantado con el servicio una excelente atención muy amables y Cortez aclararon todas mis dudas 5 estrellas para Sylvia y Madison"
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lalo jarmillo

July 11, 2025

5  out of  5
rating by lalo jarmillo
"Just spoke to Madison, very professional and helpful."
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Karen Gomez

July 10, 2025

5  out of  5
rating by Karen Gomez
"Madison did an excellent job helping me and my family. She surpassed my expectations and I would recommend anyone looking for a great customer service experience while searching and obtaining homeowners insurance to reach out to Madison!"
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Chae Clark

July 9, 2025

5  out of  5
rating by Chae Clark
"I can’t say enough good things about Maddison! She helped me during a really chaotic and stressful time as I was transferring my car insurance from Georgia to Texas. Not only was she incredibly knowledgeable and efficient, but she was also kind, patient, and genuinely comforting throughout the entire process. Maddison made sure I had everything I needed quickly so I could register my car the same day—which was a huge relief. If you’re looking for someone who truly goes above and beyond, she’s the one to call. Thank you, Maddison!"
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Madison Hogan

July 8, 2025

5  out of  5
rating by Madison Hogan
"Madison is awesome!"
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Yatin Patel

July 2, 2025

5  out of  5
rating by Yatin Patel
"The service and attention to detail with exceptional product knowledge is second to none . I feel steve n staff especially Sylvia have set the standard for businesses to model after in total customer service and satisfaction !!!!! LIFETIME CUSTOMER !!!!!"
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Shirley Ronquillo

July 2, 2025

5  out of  5
rating by Shirley Ronquillo
"Maria Villegas, Customer Service Manager, is extremely knowledgeable and responsive. Thanks for your help!"
We responded:
"Thank you for your review, Shirley! I'm happy to hear that Maria's expertise and responsiveness made a positive impact on your experience. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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carmen vega

July 1, 2025

5  out of  5
rating by carmen vega
"Contacted State Farm to get a copy of my renter’s insurance with my updated change of address. Jaz Vidales answered the phone was very friendly courtesy and fast. She emailed me my request right away. Thank you Jaz for your exceptional service!"
We responded:
"Thank you for your review, Carmen! I'm happy to hear that Jaz provided you with such friendly and efficient service. We strive to make every interaction smooth and helpful. If there's anything else you need, feel free to reach out!"
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Pringle Designs

June 24, 2025

5  out of  5
rating by Pringle Designs
"I had a great experience working with Jaz at Steve Sipes State Farm! She was incredibly helpful, thorough, and knowledgeable throughout the entire process. She took the time to answer all my questions and made sure I understood everything clearly. Her professionalism and friendly attitude made the whole experience smooth and stress-free. Highly recommend working with Jaz—she provides top-notch service!"
We responded:
"Thank you, Pringle Designs! I'm delighted to hear about your positive experience with Jaz at our office. Her dedication to providing thorough and knowledgeable service truly makes a difference. If you're considering life insurance options, we're here to help with any questions you might have. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Jocelyn Garcia

June 23, 2025

5  out of  5
rating by Jocelyn Garcia
"Madison was so helpful and polite! She went over everything with me! Took the time to explain and answer all the questions had! I am so glad I came in and really get to meet my new agent and team! Thank you Mr. Sipes for sitting down with me and taking the time to getting to know me and make my transition smooth !"
We responded:
"Thank you for your wonderful feedback, Jocelyn! I'm happy to know that Madison provided such helpful and polite service, and that you felt welcomed by our team. It was a pleasure to sit down with you and ensure a smooth transition. If you're considering life insurance or have any other questions, feel free to reach out. We're here to assist with anything you need!"
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Jacob Nguyen

June 23, 2025

5  out of  5
rating by Jacob Nguyen
"Mary and Jaz were very helpful getting my auto insurance started. Easy process."
We responded:
"Thank you for your review, Jacob! I'm happy to hear that Mary and Jaz made the process smooth for you. If you're thinking about life insurance or need any assistance, feel free to reach out. We're here to help!"
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Dustin Peterson

June 23, 2025

5  out of  5
rating by Dustin Peterson
"Jaz is the best! I've worked with her for years. Responsive, informed, and great customer service."
We responded:
"Thank you for your review, Dustin! I'm happy to hear that Jaz has been offering you such outstanding service over the years. If you're thinking about life insurance or have any questions, don't hesitate to get in touch. We're always here to assist!"
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Gail Tan

June 18, 2025

5  out of  5
rating by Gail Tan
"Had a good experience getting auto insurance from Steven Gognat/Steve Sipes here in Houston. Answered all my questions with fair quote & without being pushy."
We responded:
"Thank you for your review, Gail! I'm glad to know that Steven provided you with a positive experience and answered all your questions. We aim to offer fair quotes and a comfortable environment. If you're interested in a life insurance quote or have any other needs, feel free to reach out!"
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Tracey D. Wallace, SHRM-SCP

June 17, 2025

5  out of  5
rating by Tracey D. Wallace, SHRM-SCP
"Madison was super helpful. She was patient and knowledgeable. She guided me throughout the whole process to ensure I received the right plan for my needs. THANK YOU!"
We responded:
"Thank you, Tracey, for sharing your experience! I'm happy to hear that Madison provided the support and guidance you needed. If you're interested in exploring a life insurance quote or have any other questions, feel free to reach out. We appreciate your trust in us and are here for any future insurance needs. Let us know if there's anything else we can assist with!"
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Clint Snow

June 12, 2025

5  out of  5
rating by Clint Snow
"In my 46 years, Steve is the only insurance agent I’ve ever met in person, as he’s the only one to have ever taken the initiative to arrange a meeting. And now I count him a friend. His assistant, Jaz, is incredibly helpful and responsive. Together they make a great team and ensure I’m covered!"
We responded:
"Thank you, Clint! I'm glad to know that Steve and Jaz have made a positive impact on your experience. Building personal connections is important to us, and we're here to ensure you're well covered. If you ever have questions about life insurance or need assistance with anything else, feel free to reach out!"
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Squangel 713

June 12, 2025

5  out of  5
rating by Squangel 713
"I was having a lot of doubts on the steps I need to take to take care of my kids even after I’m not here. I was doubtful and full of questions. Luckily I ran across @SteveGognat who knocked out all my questions and concerns. Found me a policy that fit my budget and needs and I just wish I would’ve ran into him sooner. Thanks for all your help bud. I’ll be sending friends and family your way. Thanks again….."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Steve was able to address your concerns and find a policy that suits your needs. Your recommendation means a lot to us. If you or your loved ones have any more questions, feel free to reach out anytime. We’re here to help!"
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Amanda Ramirez

June 11, 2025

5  out of  5
rating by Amanda Ramirez
"Sarah took the time to call me at a time that was convenient for me to review all of my policies. She added my new teenage driver to my policy on the same day she got her license, and spent all the time we needed answering our questions and qualifying us for discounts that I didn't even know existed! Her knowledge and customer service skills are extraordinary! Thank you Sarah😍"
We responded:
"Thank you for your review, Amanda! I'm so happy to hear that Sarah was able to assist you with adding your new driver and finding those discounts. Her dedication to providing exceptional service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Ana Vazquez

June 6, 2025

5  out of  5
rating by Ana Vazquez
"Thank you so much Jaz!! You been a great providing me with all the necessary information"
We responded:
"Ana, thank you for your wonderful feedback! I'm happy to hear that Jaz was able to provide you with all the information you needed. We’re always here to assist you with any questions or needs you may have in the future. Thanks for choosing us!"
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Daniel Stuckey

June 5, 2025

5  out of  5
rating by Daniel Stuckey
"Jax was an amazing help in getting a quote and policy in place on a new vehicle. She was extremely attentive, and returned my call (as well as reaching out via text) immediately. She made the process extremely easy and quick!"
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Jax was able to assist you so effectively with your new vehicle policy. Her attentiveness and quick communication are truly appreciated. If you need anything else, feel free to reach out!"
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Matt Clark

May 29, 2025

5  out of  5
rating by Matt Clark
"Madison is articulate, listened to me needs and provided only what I asked for, and more importantly wasn’t pushy. She also beat my current provider by over 20%!!"
We responded:
"Thank you, Matt, for sharing your experience! I'm glad to hear that Madison was able to meet your needs and offer a competitive rate. It's wonderful to know she provided the service you were looking for without any pressure. If you have any further questions or need assistance, feel free to reach out to our office."
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Jesus Montemayor

May 24, 2025

5  out of  5
rating by Jesus Montemayor
"Very professional, takes the time to explain options and a pleasure to speak with."
We responded:
"Thank you, Jesus, for your wonderful feedback! I'm glad to know that you found our service professional and appreciated the time we took to explain your options. It's always a pleasure to assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ngọc

May 22, 2025

5  out of  5
rating by Ngọc
"Mary so good.😁"
We responded:
"Thank you, Ngọc, for your feedback! I'm glad to hear that Mary provided you with excellent service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mario Garcia

May 20, 2025

5  out of  5
rating by Mario Garcia
"Mary and Sarah helped me set up drive safe and save. They were very helpful."
We responded:
"Thank you, Mario, for sharing your experience! I'm glad to hear that Mary and Sarah were able to assist you with setting up Drive Safe & Save. Their helpfulness is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office."
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vimal duggal

May 19, 2025

5  out of  5
rating by vimal duggal
"I am so much pleased with Jaz Vidales in this branch of State Farm today that I have rated it at 5. Today I needed an update to my auto policy. It was time sensitive and needed to be done right at that instance and Jaz as always took care of it while I was on the phone. Remarkable job Jaz. Just to mention that Everyone here I have talked to over the years have been very nice. Sarah Patton is another gem here. I hardly write reviews but felt that this place is extraordinarily housed with very professional and helpful staff. Keep up the good work folks Vimal"
We responded:
"Thank you, Vimal, for sharing your experience with us! I'm glad to hear that Jaz was able to assist you promptly with your auto policy update. It's wonderful to know that both Jaz and Sarah have made a positive impression on you over the years. Your kind words about our team's professionalism and helpfulness mean a lot to us. If you ever need further assistance, please feel free to reach out. We're here to help!"
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Mark Weaver

May 16, 2025

5  out of  5
rating by Mark Weaver
"STEVE GOGNAT WENT ABOVE AND BEYOND HELPING ME DECIDE WHICH LIFE POLICY TO CHOOSE FOR MY DAUGHTER. I SELECTED THE 20 PAY POLICY AND THE RATES ARE VERY AFFORDABLE. THANKS AGAIN STEVE FOR HELPING ME NARROW DOWN MY OPTIONS AND SELECTING THE PERFECT POLICY FOR MY DAUGHTER!!!"
We responded:
"Thank you, Mark, for sharing your experience! I'm glad to hear that Steve was able to assist you in choosing the right life policy for your daughter. It's wonderful that you found the 20 Pay Policy to be affordable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"