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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Driscoll

Joe Driscoll

October 23, 2025

5  out of  5
rating by Joe Driscoll
"I needed to make changes to my account with time sensitive urgency. Steve G got it done ASAP."
We responded:
"Thank you, Joe! I'm happy to hear that Steve G was able to assist you promptly with your account changes. Our team is committed to providing efficient service. If you need anything else, feel free to reach out!"
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Tina Marsh

October 21, 2025

5  out of  5
rating by Tina Marsh
"Maria took the time to explain some things that no one ever mentioned before. For example, I had an at fault accident in March 2023 and was told my monthly premium would go up as a result and that after 3 years that upcharge would fall off. I have called in several times in the past couple of years with various questions and Maria was the first person to tell me that because of my longevity with State Farm, I wasn't charged that accident fee. I've been waiting for that fee to go away, and no one ever told me it was never there in the first place. Even when I called in to find ways to lower my monthly premium. Thank you, Maria, for taking the time today, Oct. 21st, to answer questions I didn't even know I had. I really appreciate you taking that time."
We responded:
"Hi Tina, thanks for taking the time to recognize Maria. She's a wealth of knowledge and probably knows the ins and outs of State Farm as well as anyone. Just sorry we didn't catch that before for you. I do commit that we will always take the time to try to help explain things in a way that helps, anytime we can. Best regards, Steve S."
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Brent Doonan

October 21, 2025

5  out of  5
rating by Brent Doonan
"Steve insured my new boat. He was very professional throughout the process and I got a great deal when compared to other agents. Definiately 5 stars!"
We responded:
"Thank you, Brent! I'm happy to know you had a positive experience insuring your new boat with us. It's great to hear you found our service professional and the deal competitive. If you have any more insurance needs or questions, feel free to reach out anytime. Thanks for choosing us!"
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Doug Rebhun

October 17, 2025

5  out of  5
rating by Doug Rebhun
"Jaz was very informative and responsive"
We responded:
"Thank you, Doug! I'm happy to hear that Jaz was informative and responsive during your experience. Our team is dedicated to providing excellent service, and it's great to know Jaz delivered on that. If you have any more questions or need further assistance, feel free to reach out!"
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Carmen Rguez

October 16, 2025

5  out of  5
rating by Carmen Rguez
"Thanks Sylvia Villasenor, always quick to answer all our calls and questions. Very professional."
We responded:
"Carmen, thank you for your kind words! I'm happy to hear that Sylvia was able to assist you promptly and professionally. We appreciate your feedback and are here for any future questions or needs. Let us know if there's anything else we can do for you!"
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Henry Arnold

October 6, 2025

5  out of  5
rating by Henry Arnold
"Steve G helped me get a policy and was great!"
We responded:
"Thank you, Henry! I'm happy to hear that Steve was able to assist you with your policy. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Amy

October 1, 2025

5  out of  5
rating by Amy
"I have been with State Farm for over 20 years. I’ve always been provided with great service but I never understood the differences in Life Insurance. Madison went over and above to help me. She is the first person that made all the different options and policies make sense. For the first time, I understand what I need and why."
We responded:
"Thank you, Amy! I'm so happy to hear about your positive experience with Madison. It's wonderful that she could clarify the different life insurance options for you. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chambriel Grant

September 30, 2025

5  out of  5
rating by Chambriel Grant
"Madison is the best . She was very knowledgeable extremely nice and patient with me . I look forward to speaking with her again for future policies ."
We responded:
"Thank you, Chambriel! I'm pleased to hear that Madison provided you with such a positive experience. Her knowledge and patience are greatly appreciated. We look forward to assisting you with any future policies. Please let us know if there is anything else we can do for you!"
Profile photo of Matt G.

Matt G.

September 30, 2025

5  out of  5
rating by Matt G.
"Madison was amazing! She took the time to explain everything and never pressured me."
We responded:
"Thank you, Matt! I'm happy to hear that Madison provided such a supportive experience. Our team is dedicated to making sure you feel informed and comfortable with your choices. If you have any more questions or need assistance, feel free to reach out!"
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Karen Downey

September 27, 2025

5  out of  5
rating by Karen Downey
"Jaz Tabias is great, she truly adds the personal touch and is always available to assist with all your insurance needs (home, auto., boat). Absolutely great customer service and that's rare these days (or so it seems to me)."
We responded:
"Karen, thanks for the 5 star review. I agree, Jaz is great! And so glad to hear that you've had a great experience. Its easy when you have a team that cares. Be sure to ask Jaz about other ways we can help besides insurance. We also help with mortgage, bank, retirement and college savings services too. Thanks for being a loyal customer!!"
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MaryIpina

September 26, 2025

5  out of  5
rating by MaryIpina
"Mrs. Maria was very kind and helped me with everything I needed"
We responded:
"Mary, thank you for your kind words! I'm happy to hear that Maria was able to assist you with everything you needed. Feel free to give us a call to discuss a free life insurance quote! - Steve Sipes - State Farm Insurance Agent, Houston, TX"
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Peter White

September 19, 2025

5  out of  5
rating by Peter White
"Our agent was Steve Gognat and was great to deal with, would highly recommend him. Thanks Steve."
We responded:
"Thank you, Peter! I'm happy to hear that Steve Gognat provided you with excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Zamya Gallon

September 15, 2025

5  out of  5
rating by Zamya Gallon
"Steve Gognat was very consistent and informative. Answered every question I had and made sure I was comfortable with my car insurance quote. I will recommend him to family members."
We responded:
"Thank you, Zamya! I'm happy to hear that Steve Gognat provided you with consistent and informative service. We appreciate your recommendation to your family members. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maria

September 8, 2025

5  out of  5
rating by Maria
"I have been with Mr. Sipes agency for almost 10 years and every time I call I ask to speak with Maria who is so so so knowledgeable, patient and kind and believe she is a great asset to the firm and I appreciate her very much!!!"
We responded:
"Thank you for your wonderful review! I'm delighted to hear that Maria has been such a valuable resource for you over the years. Her dedication and expertise truly make a difference. We appreciate your loyalty and look forward to continuing to serve you!"
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C Cains

September 6, 2025

5  out of  5
rating by C Cains
"Madison is knowledgeable and professional. She provided all of the necessary information for the insurance quote. I’m very happy to be a returning customer of the Steve Stipes agency."
We responded:
"Thank you for your review! I'm glad to hear that Madison was able to assist you with the information you needed. We're happy to have you back with us at Steve Sipes - State Farm Insurance. If there's anything else we can do for you, just let us know!"
Profile photo of Billy Salazar

Billy Salazar

September 4, 2025

5  out of  5
rating by Billy Salazar
"So attentive and extremely professional, kind and knowledgeable. I can't thank you enough. Madison is the real deal."
We responded:
"Billy, thank you for your wonderful feedback! I'm happy to hear that Madison provided such attentive and professional service. Our team is dedicated to offering knowledgeable support, and it's great to know we met your expectations. If you ever have questions about life insurance or any other services, feel free to reach out!"
Profile photo of Kevin Earvin

Kevin Earvin

September 4, 2025

5  out of  5
rating by Kevin Earvin
"Very helpful and great customer service, easy to communicate with and great knowledge of what I'm trying to achieve, Sylvia always professional and caring"
We responded:
"Kevin, thank you for your wonderful feedback! I'm happy to hear that Sylvia provided you with professional and caring service. Our team is committed to making communication easy and ensuring you achieve your goals. Let us know if there's anything else we can assist you with!"
Profile photo of Nathan Gregory

Nathan Gregory

September 4, 2025

5  out of  5
rating by Nathan Gregory
"Steve Gognat did a great job assisting me with my new insurance policy. Couldn’t be happier with the assistance."
We responded:
"Thank you, Nathan! I'm happy to hear that Steve provided excellent assistance with your new insurance policy. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Rod Soto

Rod Soto

September 2, 2025

5  out of  5
rating by Rod Soto
"Joe Driscoll was incredible. He was patient with getting our information and very informative about our options. Thank you!!!"
We responded:
"Thank you, Rod! I'm happy to hear that Joe provided you with such informative and patient service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Diego Lopez

Diego Lopez

August 22, 2025

5  out of  5
rating by Diego Lopez
"Ultimately decided not go with State Farm this time, but I really appreciated how kind Joe was. He took my wife and I through our options and was really thorough. I appreciate how helpful he was. We learned a lot, and we’ll consider it in the future. 😃"
We responded:
"Thank you, Diego, for sharing your experience! I'm glad Joe was able to assist you and provide thorough information. It's great to know you found the process helpful. If you have any questions or need assistance in the future, feel free to reach out. Have a wonderful day!"
Profile photo of Isreal Curiel

Isreal Curiel

August 22, 2025

5  out of  5
rating by Isreal Curiel
"Absolutely great service from Madison, she was able to find me a much more affordable rate for my vehicles and even added life insurance into the mix."
We responded:
"Thank you, Isreal! I'm happy to hear that Madison was able to assist you in finding a more affordable rate for your vehicles and include life insurance as well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tony Weiss

Tony Weiss

August 20, 2025

5  out of  5
rating by Tony Weiss
"Joe Driscoll shopped my auto insurance and saved me over $400! His prompt service and thoroughness is greatly appreciated."
We responded:
"Thank you, Tony! I'm happy to hear that Joe was able to assist you with your auto insurance and help you save money. We appreciate your feedback and are always here to provide prompt and thorough service. Let us know if there's anything else we can do for you!"
Profile photo of Lisa Marie king

Lisa Marie king

August 20, 2025

5  out of  5
rating by Lisa Marie king
"Madison made my experience worry free! She reviewed my old policy and found items that were over my needs and provided me and my family with better coverage and pricing. This is why I will always use Steve Sipes and his amazing staff for my insurance needs"
We responded:
"Lisa, thank you for your feedback! I'm glad Madison made your experience worry-free by enhancing your coverage and pricing. Our team is committed to simplifying insurance for you. If you're considering life insurance or have any questions about it, we're here to help. Let us know if you need anything else!"
Profile photo of Robert Lemley

Robert Lemley

August 19, 2025

5  out of  5
rating by Robert Lemley
"Joe Driscoll, my agent, was extremely helpful and asked all the right questions. He was able to save me hundreds of dollars on my auto insurance."
We responded:
"Thank you, Robert! I'm glad Joe was able to assist you effectively and help you save on your auto insurance. Our team is committed to providing excellent service, and it's wonderful to know Joe made a positive impact. If you're considering life insurance or have any questions about it, we're here to help. Feel free to reach out anytime!"
Profile photo of Tony Gee

Tony Gee

August 15, 2025

5  out of  5
rating by Tony Gee
"If there was a SIXth STAR Madison definitely would have earned it this week. She has been very helpful, knowledgeable and especially patient in helping me through a tight time frame. She is truly an asset to your team. Thank you Madison!!!"
We responded:
"Thank you, Tony! I'm glad Madison was able to assist you so effectively. Her dedication and patience are truly appreciated by our team. If you have any questions about life insurance or need further assistance, we're here to help. Let us know if there's anything else we can do for you!"