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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cj Joseph

April 30, 2026

5  out of  5
rating by Cj Joseph
"Cari is absolutely amazing in the billing department! She has went above and beyond for clarifying any billing and policy issue be had. I’m definitely satisfied with this office because of her with my multi car policy."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Sipes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ale

April 24, 2026

5  out of  5
rating by Ale
"Madison reviewed my life policy, she was very nice and knowledgeable."
We responded:
"Thank you for taking the time to leave such a great review, Ale. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Denise

April 21, 2026

5  out of  5
rating by Denise
"I wanted to take a moment to recognize the outstanding service I received from Jiah during my recent interaction with your company. From start to finish, Jiah went above and beyond to ensure my experience was smooth and enjoyable. Jiah was knowledgeable, attentive, and truly listened to my needs. He provided clear and thorough explanations of the products/services I was interested in and offered valuable insights that helped me make an informed decision. What really stood out, however, was his patience and dedication to ensuring I was completely satisfied. It's rare to come across someone who embodies such a high level of professionalism and customer care. I truly felt valued as a customer, and I appreciate the time and effort Jiah invested in making sure I had the best experience possible. Please pass along my sincere thanks to Jiah I will certainly recommend your company to others based on the exceptional service I received."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Steve Sipes’s Team here in Houston . "
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Gloria White

April 20, 2026

5  out of  5
rating by Gloria White
"Sarah models the Best in Customer Service than any business can have! She is professional , patient , Well knowledgeable and thorough. She gets,, "completed work "..! I know because she has assisted me on many times. This is Truth! Ms. GloriaWhite"
We responded:
"Gloria, thank you for your wonderful review! I'm glad we could assist with your Life Insurance policy and Loan. Your satisfaction is important to us, and I'm grateful for your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Steve Sipes - State Farm Insurance Agent, Houston, TX"
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Murali Raj

April 18, 2026

5  out of  5
rating by Murali Raj
"I have been with Steve and his team for over 6 years now and the quality of support has been top class. They have been very responsive to my needs and the latest was a request that I made to Cari Puckett who is one of the Customer Service Representatives, for a copy of my insurance cards by email and she obliged right away. The team has always been supportive of my needs and I wish them the best, always!"
We responded:
"Murali, thank you for your wonderful review of State Farm Agent Steve Sipes’s Team!"
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JP Poole

April 17, 2026

5  out of  5
rating by JP Poole
"Very helpful with getting information but unable to lower my premiums."
We responded:
"JP, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Sipes’s Team is just a call or email away!"
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Edgar Gamboa

April 16, 2026

5  out of  5
rating by Edgar Gamboa
"Excellent service, very nice ppl, I’m in State Farm for many years, great insurance company, thanks Silvia for amazing job you made for me, congratulations Steve Sipes"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Selestino Mireles

April 15, 2026

5  out of  5
rating by Selestino Mireles
"Very professional and very knowledgeable"
We responded:
"Thank you so much for the 5-stars, Selestino! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Raquel Hoopo

April 14, 2026

5  out of  5
rating by Raquel Hoopo
"Sarah always provides Excellent customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Melissa Jones

April 14, 2026

5  out of  5
rating by Melissa Jones
"Cari is so caring and always willing to help!"
We responded:
"Thank you so much for the 5-stars, Melissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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steve kennedy

April 14, 2026

5  out of  5
rating by steve kennedy
"Very helpful and personable."
We responded:
"steve, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Sipes’s Team here in our Houston office. "
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jose garcia

April 13, 2026

5  out of  5
rating by jose garcia
"Sra María Excelente atención , muy amable y comprometida con el cliente."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Doug Urch

April 13, 2026

5  out of  5
rating by Doug Urch
"Steve Gognat did a wonderful job putting insurance in place for my recent motoryacht purchase! He was very proficient in the coverage required, very helpful with my questions and provided very timely feedback."
We responded:
"Thanks so much for the amazing review, Doug! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Maribel Santcruz

April 10, 2026

5  out of  5
rating by Maribel Santcruz
"She was really helpful"
We responded:
"Thank you so much for the 5-stars, Maribel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Sipes’s Team anytime."
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J. F. A

April 10, 2026

5  out of  5
rating by J. F. A
"Excellent service Super fast response super happy to contact Steve to insure My Boat Thank you."
We responded:
"J., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Sipes’s Team is just a call or email away!"
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James T. Heffernan Jr.

April 9, 2026

5  out of  5
rating by James T. Heffernan Jr.
"Sarah was more than helpful and a pleasure returning to State Farm. I truly appreciate the wonderful service I received and recommend to everyone. Thank you"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Steve Sipes’s Team."
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railroaded_bombz

April 8, 2026

5  out of  5
rating by railroaded_bombz
"Quick responses from Cari, easygoing and ready to help!! Definitely makes it easy"
We responded:
"Madison is indeed a valuable part of our team, and I'm glad she could assist you so well. Your recommendation means a lot to us. Please be sure to share our information with friends and family to provide them a free auto and life quoteIf you need anything else, feel free to reach out! - Steve Sipes - State Farm Insurance Agent, Houston, TX"
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Kelly Cao-Navarro

April 8, 2026

5  out of  5
rating by Kelly Cao-Navarro
"Cari was friendly and professional on assisting me to schedule my up coming appointment on my IRA info and updates. Thank you"
We responded:
"Kelly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Sipes’s Team!"
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Maricela Rodriguez

April 8, 2026

5  out of  5
rating by Maricela Rodriguez
"Great personality knowledge about the insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Steve Sipes’s Team. "
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Jon Nilsestuen

April 7, 2026

5  out of  5
rating by Jon Nilsestuen
"Sara worked with me to explain my billing. She was very kind and friendly on the phone. She remembered me from prior calls, and set up paper billing for me. She was very very helpful."
We responded:
"Jon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Karen Downey

April 7, 2026

5  out of  5
rating by Karen Downey
"Jaz Tabias is great, she truly adds the personal touch and is always available to assist with all your insurance needs (home, auto., boat). Absolutely great customer service and that's rare these days (or so it seems to me)."
We responded:
"Karen, thanks for the 5 star review. I agree, Jaz is great! And so glad to hear that you've had a great experience. Its easy when you have a team that cares. Be sure to ask Jaz about other ways we can help besides insurance. We also help with mortgage, bank, retirement and college savings services too. Thanks for being a loyal customer!!"
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Austin Seal

April 7, 2026

5  out of  5
rating by Austin Seal
"I reached out needing a quick fix on my renters insurance and Jaz Vidales emailed me back with the changes I needed within minutes. She went the extra mile and ensured my interested party contact was correct. Awesome service! Thanks Jaz!"
We responded:
"Thank you so much for taking the time to share your review, Austin! I’m truly delighted to hear that you had such a positive experience with our office. Your satisfaction is our top priority. If you’re currently considering life insurance or if you have any questions or concerns regarding it, please know that I am here to assist you in any way I can. Don’t hesitate to reach out to me anytime; I’m more than happy to help you navigate your options and find the best solutions for your needs!"
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John Tovey

April 6, 2026

5  out of  5
rating by John Tovey
"All good Cari got me what I needed"
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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duane metcalf

April 6, 2026

5  out of  5
rating by duane metcalf
"Very friendly and willing to help. Followed up and took care of business."
We responded:
"We are grateful for your 5-star review, duane! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Sipes’s Team here in Houston . "
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Kristi Lindsey

April 3, 2026

5  out of  5
rating by Kristi Lindsey
"Cari was super helpful"
We responded:
"Thanks so much for the fantastic rating, Kristi! We are so glad you had a positive experience with us here on State Farm Agent Steve Sipes’s Team. If there is anything we can do for you in the future, just give us a shout! "