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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gail Tan

Gail Tan

June 18, 2025

5  out of  5
rating by Gail Tan
"Had a good experience getting auto insurance from Steven Gognat/Steve Sipes here in Houston. Answered all my questions with fair quote & without being pushy."
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Tracey D. Wallace, SHRM-SCP

June 17, 2025

5  out of  5
rating by Tracey D. Wallace, SHRM-SCP
"Madison was super helpful. She was patient and knowledgeable. She guided me throughout the whole process to ensure I received the right plan for my needs. THANK YOU!"
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Clint Snow

June 12, 2025

5  out of  5
rating by Clint Snow
"In my 46 years, Steve is the only insurance agent I’ve ever met in person, as he’s the only one to have ever taken the initiative to arrange a meeting. And now I count him a friend. His assistant, Jaz, is incredibly helpful and responsive. Together they make a great team and ensure I’m covered!"
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Squangel 713

June 12, 2025

5  out of  5
rating by Squangel 713
"I was having a lot of doubts on the steps I need to take to take care of my kids even after I’m not here. I was doubtful and full of questions. Luckily I ran across @SteveGognat who knocked out all my questions and concerns. Found me a policy that fit my budget and needs and I just wish I would’ve ran into him sooner. Thanks for all your help bud. I’ll be sending friends and family your way. Thanks again….."
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Amanda Ramirez

June 11, 2025

5  out of  5
rating by Amanda Ramirez
"Sarah took the time to call me at a time that was convenient for me to review all of my policies. She added my new teenage driver to my policy on the same day she got her license, and spent all the time we needed answering our questions and qualifying us for discounts that I didn't even know existed! Her knowledge and customer service skills are extraordinary! Thank you Sarah😍"
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Ana Vazquez

June 6, 2025

5  out of  5
rating by Ana Vazquez
"Thank you so much Jaz!! You been a great providing me with all the necessary information"
We responded:
"Ana, thank you for your wonderful feedback! I'm happy to hear that Jaz was able to provide you with all the information you needed. We’re always here to assist you with any questions or needs you may have in the future. Thanks for choosing us!"
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Daniel Stuckey

June 5, 2025

5  out of  5
rating by Daniel Stuckey
"Jax was an amazing help in getting a quote and policy in place on a new vehicle. She was extremely attentive, and returned my call (as well as reaching out via text) immediately. She made the process extremely easy and quick!"
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Jax was able to assist you so effectively with your new vehicle policy. Her attentiveness and quick communication are truly appreciated. If you need anything else, feel free to reach out!"
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Matt Clark

May 29, 2025

5  out of  5
rating by Matt Clark
"Madison is articulate, listened to me needs and provided only what I asked for, and more importantly wasn’t pushy. She also beat my current provider by over 20%!!"
We responded:
"Thank you, Matt, for sharing your experience! I'm glad to hear that Madison was able to meet your needs and offer a competitive rate. It's wonderful to know she provided the service you were looking for without any pressure. If you have any further questions or need assistance, feel free to reach out to our office."
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Jesus Montemayor

May 24, 2025

5  out of  5
rating by Jesus Montemayor
"Very professional, takes the time to explain options and a pleasure to speak with."
We responded:
"Thank you, Jesus, for your wonderful feedback! I'm glad to know that you found our service professional and appreciated the time we took to explain your options. It's always a pleasure to assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ngọc

May 22, 2025

5  out of  5
rating by Ngọc
"Mary so good.😁"
We responded:
"Thank you, Ngọc, for your feedback! I'm glad to hear that Mary provided you with excellent service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mario Garcia

May 20, 2025

5  out of  5
rating by Mario Garcia
"Mary and Sarah helped me set up drive safe and save. They were very helpful."
We responded:
"Thank you, Mario, for sharing your experience! I'm glad to hear that Mary and Sarah were able to assist you with setting up Drive Safe & Save. Their helpfulness is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office."
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vimal duggal

May 19, 2025

5  out of  5
rating by vimal duggal
"I am so much pleased with Jaz Vidales in this branch of State Farm today that I have rated it at 5. Today I needed an update to my auto policy. It was time sensitive and needed to be done right at that instance and Jaz as always took care of it while I was on the phone. Remarkable job Jaz. Just to mention that Everyone here I have talked to over the years have been very nice. Sarah Patton is another gem here. I hardly write reviews but felt that this place is extraordinarily housed with very professional and helpful staff. Keep up the good work folks Vimal"
We responded:
"Thank you, Vimal, for sharing your experience with us! I'm glad to hear that Jaz was able to assist you promptly with your auto policy update. It's wonderful to know that both Jaz and Sarah have made a positive impression on you over the years. Your kind words about our team's professionalism and helpfulness mean a lot to us. If you ever need further assistance, please feel free to reach out. We're here to help!"
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Mark Weaver

May 16, 2025

5  out of  5
rating by Mark Weaver
"STEVE GOGNAT WENT ABOVE AND BEYOND HELPING ME DECIDE WHICH LIFE POLICY TO CHOOSE FOR MY DAUGHTER. I SELECTED THE 20 PAY POLICY AND THE RATES ARE VERY AFFORDABLE. THANKS AGAIN STEVE FOR HELPING ME NARROW DOWN MY OPTIONS AND SELECTING THE PERFECT POLICY FOR MY DAUGHTER!!!"
We responded:
"Thank you, Mark, for sharing your experience! I'm glad to hear that Steve was able to assist you in choosing the right life policy for your daughter. It's wonderful that you found the 20 Pay Policy to be affordable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Caroline Pallis

May 15, 2025

5  out of  5
rating by Caroline Pallis
"Madison is great to work with! She researched and recommended the best product."
We responded:
"Thank you, Caroline, for sharing your experience! I'm happy to know that Madison was able to assist you effectively by researching and recommending the best product. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Duong

May 14, 2025

5  out of  5
rating by Duong
"Mary and Jaz were phenomenal. Highly recommend them when shopping for home and auto insurance! 5 Stars"
We responded:
"Thank you, Duong, for sharing your experience! I'm glad to hear that Mary and Jaz provided such outstanding service. Your recommendation means a lot to us. If you have any questions or need further assistance with your insurance needs, feel free to reach out."
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Connie Poon

May 10, 2025

5  out of  5
rating by Connie Poon
"Steve Sipes and his staff are truly professional. Not only do they know the insurance business well, they genuinely care about their clients. His assistant, Maria Villegas, is exceptional. Every time I had a question or a need, Maria would respond promptly and patiently. And periodically, Steve would contact me to reassess our insurance coverage because life situations and insurance products change from time to time. I never felt pressured, but rather guided to make informed decisions. Steve was the primary reason my adult children and I returned to State Farm for our insurances!"
We responded:
"Thank you, Connie, for your wonderful feedback! I'm delighted to know that you appreciate the professionalism and care from our team. Maria's dedication to promptly and patiently addressing your needs is truly commendable. It's great to hear that our approach to reassessing your coverage has been helpful and that you felt guided in making informed decisions. We're grateful to have you and your family back with us at State Farm. If you ever have more questions or need assistance, we're here to help!"
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Armando s

May 10, 2025

5  out of  5
rating by Armando s
"Statefarm the most affordable and proffesional insurance for Automobiles. I have had their service for more than 10 years starting in Alvin, Texas. Santa Fe Texas than in Houston Texas. All personnel is always rhe best folks. Has a Andrpoid app i can quickly access my insurance card for various purpose. I am happy with them and i know i will always go with them."
We responded:
"Thank you, Armando, for sharing your experience with us! I'm glad to know that you've found our services both affordable and professional over the years. It's wonderful to hear that our team has consistently provided you with great service across different locations. We're also pleased that the Android app is serving you well. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Regina Bryson

May 6, 2025

5  out of  5
rating by Regina Bryson
"Every interaction with this office is positive and effective. I would like to give a shout out to Maria Vallegos , been dealing with her for years, she's the best!!"
We responded:
"Hi Regina! Thank you so much for your kind words! We're thrilled to hear that you've had positive experiences with our office and that Maria Villegas has been such a great help to you over the years. Your feedback means a lot to us! Also, if you're interested, we’d be happy to provide you with a life insurance quote whenever you're ready. If you need anything else, feel free to reach out! "
Profile photo of Hillery Kelley

Hillery Kelley

May 6, 2025

5  out of  5
rating by Hillery Kelley
"The best professional and accurate service. Sarah was such a great help Steve Steve great service"
We responded:
"Thank you for your review, Hillery! I'm happy to hear that you received professional and accurate service from our team. Sarah and I are grateful for your kind words. If you're considering life insurance or have any questions about it, we're here to help. Feel free to reach out anytime!"
Profile photo of Nahid Abbood

Nahid Abbood

April 29, 2025

5  out of  5
rating by Nahid Abbood
"Sara is the best agent in state farm insurance she always keep me updated and address all my needs"
We responded:
"Thank you, Nahid! I'm happy to know that Sara has been keeping you updated and addressing all your needs. We truly appreciate your feedback and are here to assist with any future questions or needs you may have. If you're interested, feel free to reach out for a free life insurance quote. We're here to help!"
Profile photo of Sujit Khatri

Sujit Khatri

April 28, 2025

5  out of  5
rating by Sujit Khatri
"Sarah was so helpful."
We responded:
"Thank you very much, Sujit, for taking the time to provide your valuable feedback! I’m truly delighted to hear that Sarah was able to assist you effectively. If you have any additional questions or require further assistance, please do not hesitate to reach out to our office at any time. We are always here to help you and ensure that you have the support you need! Your satisfaction is our top priority, and we look forward to hearing from you again soon."
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Namit V

April 24, 2025

5  out of  5
rating by Namit V
"Madison was an amazing rep. Patient, kind, and explained everything without too many side stories and distractions. I was able to bind 4 policies quickly and didn't feel the need to shop further"
We responded:
"Namit, thank you for sharing your experience! I'm glad to hear that Terrance was able to assist you so effectively. His patience and clear explanations are truly appreciated, and it's wonderful that you felt confident binding four policies with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. Please be sure to share our information with friends and family to provide them a free auto,home and life quote. - Steve Sipes - State Farm Insurance Agent, Houston, TX"
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Heidi Stark

April 23, 2025

5  out of  5
rating by Heidi Stark
"Excellent service from representative Steven Gognat"
We responded:
"Thank you, Heidi, for your wonderful feedback! I'm happy to hear that Steven Gognat provided you with excellent service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Fresh AF Filter Supply Company

April 16, 2025

5  out of  5
rating by Fresh AF Filter Supply Company
"Jaz helped us secure a policy and was extremely helpful! The process was quick for us. We appreciate the support from Steve Sipes and his crew!"
We responded:
"Thank you, Fresh AF Filter Supply Company, for sharing your experience! I'm glad Jaz was able to assist you efficiently in securing a policy. Your appreciation for our team's support means a lot. If you need any further assistance or are interested in a free life insurance quote, please feel free to reach out."
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Jeffrey Cotlar

April 16, 2025

5  out of  5
rating by Jeffrey Cotlar
"Good customer service."
We responded:
"Thank you, Jeffrey, for your positive feedback! I'm glad you appreciated the customer service. If you ever want to explore life insurance options or have any questions, feel free to reach out. We're here to help!"